Five Pain Points

Let me share five pain points commonly experienced in healthcare. Then, I will share five solutions that will resolve these pain points into pure pleasure.

  • Pain Point #1:  The absence of Interoperability

Use Case: You receive an extensive medical record from a referring provider. It is in an electronic format, it’s even in the official format embraced by the ONC (Office of the National Coordinator). But you know there is no way you can suck that information into your medical software and use it RIGHT NOW. That capability just does not exist for your software. The industry has been discussing this for years, saying “It’s coming”. But it is not here TODAY.

So, you have a staff person enter the medical details manually. This is money out of your pocket. This is an unnecessary delay. You should be able to examine the medical record, select the parts you want to import, archive the rest, and use the results immediately. That’s what healthcare should be in 2018.

  • Pain Point #2: Documenting an encounter during a patient visit

Use Case: You are in an exam room with a patient, Mrs. Doe. You have just completed her exam. She is sitting in front of you anxiously waiting for your sage advice concerning her condition. You are formulating her Care Plan in your head. You are trying to remember her exact words describing her Chief Complaint. You turn to your computer to document the visit before you lose your thoughts. You have carefully turned the screen away from her to not reveal the details you are entering. You are silent as you type. Documenting the encounter stands firmly between you and Mrs. Doe. She waits while you hunt and peck filling out a template.

It is during this exact moment that you have lost something incredibly important. You might not even realize it. Yes, you have lost communication with Mrs. Doe. But more importantly, you have lost eye contact with her during her stressful moment. Doctors underestimate the importance of eye contact with the patient. Mrs. Doe is too polite to interrupt you, but she surely feels a pain point.

Ahh … you thought this discussion would only include pain points experienced by you, the provider, didn’t you? Well, you were wrong. The moment you turn away from the patient to type on the computer, is a serious pain point for every patient, especially if the patient is not included in the process.

  • Pain Point #3: Poor patient follow-up

Use Case: A new patient visits your office. It’s a routine visit with a scheduled follow-up, nothing major. For some reason the follow-up visit is cancelled by the patient, and you never hear from the patient again. Nobody notices. There was no effort from your staff to track this missed opportunity. Do you just let it go?

At the same time, your office always needs to attract new patients. You wonder why. Wouldn’t it be better to make more effort to retain the patients you currently have? How could your workflow include a method to capture all forms of patient slippage?

  • Pain Point #4: The lack of real-time surveillance

Use Case: It is April 2014. You are a pediatrician with a practice in Flint, Michigan. You examine kids all day, every day. You have three close friends who do the same nearby. How soon do you (or your buddies) notice the uptick in the number of kids with higher levels of lead in your community? Is it two weeks, two months, or two years? Do you notice it before the CDC announces it to the world?

What if you and your three cronies formed a small surveillance team. You bring your de-identified patient data, and pool it among just yourselves periodically. You look for problems and trends. You would know what to look for because the problems show up first in your exam rooms.

The thought of waiting for Google AI, the CDC, ONC, HHS or whomever to tell you there’s a health crisis occurring in your neighborhood should be a serious pain point. You should have the tools to be ever vigilant TODAY.

  • Pain Point #5:  Poor EHR Software Usability

Use Case: “Poor EHR usability augments provider frustrations with clinical documentation and can have a negative effect on clinical efficiency. While EHR systems were intended to boost clinical efficiency and promote better-informed care delivery, 56 percent of surveyed physicians said EHR use has reduced efficiency.”

In short, your EHR is frustrating, and it detracts from your doctor-patient relationship. Your software vendor is unresponsive. This provider pain point is well documented.

How do we resolve this pain? We would love to show you …

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Practice Today (Pro)

Shared free of charge with our community of medical students, residents and postdocs, Practice Today (Pro) is full-featured practice management software capable of running all aspects of any medical office. Each user has their own personal practice management system running on their own personal computer or cloud space.

Scheduling, billing, medical records, labs … if it is done in a medical practice, you can manage it with Practice Today (Pro). You should never again craft a medical note by hand, nor fax a medical record across town.

Nothing is left out, nor held back. There are ZERO ads. There are only three restrictions. You can only enter 1,000 patients, ePrescribing is disabled, and the free version is strictly single user. If you ever bump up against that ceiling, require ePrescribing or multi-user connectivity, don’t worry. We have a solution to accommodate any budget.

With one simple download, you will be able to enjoy practice management software designed by people just like you, for people just like you.

We believe our software is much like a Tesla, simply awesome. Or a Benz, if that’s how you roll. We also believe that if you were invited to this webpage, you only have a “learner’s permit” and nothing to drive, so to speak. We have a plan to help you through that learning curve.

We want you to be happy, and we want our software to deliver everything you imagine a Tesla to be … a joyful machine that puts hours of pleasure back into your day.

This can only happen with the proper training. We will help you through your learning curve. We will show you how to truly reduce your workload, and how to stay safe on the healthcare highway.

Who Chooses Practice Today (Pro)?

Medical students, residents, and postdocs who are simply fed-up with the epic overreach of under-performing gargantuan software. Try us. You will like us. Why? Because we listen well, and we have the tools to turn your thoughts into practice. We have been doing this for decades.

Practice Today (Pro) is also the perfect start for a virtual practice. If you like us, you will stay with us. If you don’t, then you have protected your investment (and yes … every keystroke is an investment) because ALL of your data is openly accessible to port anywhere you choose. That’s how we roll. Frank, friendly, and truthful upfront.

We will work to be your best friend in business. And yes, you are in business whether you know it or not. What’s your product? Your time and your energy. You are in the business of NOT wasting either. We will help you carefully manage both and use in a manner that pleases your heart.

Am I Eligible for Practice Today (Pro)?

If you are a medical student, yes.
If you are a medical resident, yes.
If you are a postdoc, yes.
If you are a solo healthcare provider, yes.

Hardware and Software Requirements

Practice Today (Pro) will run on a Windows 10+ machine, laptop, desktop, or cloud. (A cloud platform will require an additional small software purchase. Contact us for details.)

Practice Today (Pro) will also run on a Mac if you have a co-resident VM Windows platform.

Let’s get started …

Simply click “HERE” and a tab will open for PayLoadz, our asset manager. You will be prompted to enter your email address, and a download link will be provided.

If your educational institute would like to host a “branded” download for your students, please contact us.

Welcome aboard … and thank you for choosing Practice Today (Pro).


Interoperability solved by worker bee

In response to “Procuring Interoperability” just published by the National Academy of Medicine, the ONC Workshop on Interoperability, and the AMIA Interoperability Debate, this worker bee would like to share her solution to interoperability. I have prepared three detailed videos where I prove interoperability is alive and well. Exporting patient data – (12 minutes) – …

What’s really inside of your CDA?

The CDA is  the instrument of interoperability in healthcare. It’s the format clinicians use to exchange healthcare data. The Office of the National Coordinator for Health Information Technology (ONC) requires its use for EHR certification. I believe the CDA is severely flawed, if not outright dangerous. What “you” see is not always the data “they” …


For 35 years, a group of engineers from Caltech, MIT, Stanford, and Cornell have developed and refined an extraordinary product based on feedback of physicians nationwide. They have never advertised, but have sold their software to physicians, dentist and chiropractors, and have attained a level of performance unparalleled by others in the industry.

We can point with pride to our clients who have increased profits and saved valuable time by using our system to manage their practice. This website describes a suite of revolutionary practice management software tools from Practice Today.

We develop software from YOUR perspective as a manager, and your assistant’s perspective as the daily user. We have spent years with physicians, dentists, and chiropractors who practice in their communities. Together we developed Practice Today. We have unique versions for physicians, dentists, and chiropractors.

These are the most complete, intuitive, and easy to use practice management software tools available. With our system you’ll be managing patient data, electronic medical records, billing, insurance claims, appointments, payroll, productivity and more. And your office manager — even if he/she has never worked with this program before — will be self-taught in less than a day.

This website was prepared to give you enough information to distinguish us and our products form everyone else. Please excuse us if we get long-winded, but we have a lot of information to share, and it just would not fit into a two page brochure.

Lauretta Carroll
Caltech ’77
Cornell ’79


Go as a group“If you want to go fast, go alone … if you want to go far, find a group.”

For the past 34 years, Practice Today has been traveling alone. Since 1983, our small company has only had one or two employees. However, we have assisted over two thousand practices with their software needs. One client has been with us for over 27 years.

We code almost everything ourselves, right here in the USA. We have managed to create an impressive piece of intellectual property. When you compare the depth and breath of our Practice Management software, you might think is was developed within a sizable corporation. It was not.

Practice Today would now like to go “far”, but for that we need a group. The culture of our small company requires that we not befriend just any group. We are looking for like minded people that believe in our mission, and who are willing to help us get there. We want a group of people who are willing to put their money where their mouth is.

We want a Board of Clinicians that will help us think, and plan for a disruptive innovation in healthcare informatics. We need input from clinicians who think outside of the box. You must tell us when your workflow requires too many clicks. You must tell us how to make your life easier.

We are going to create a Board in a new way. Most positions on corporate boards are by invitation. They usually come with a generous salary, considering the amount of time and effort involved. Our board will be different. Our Board members must pay to play. They must promise to play long and hard. That’s our culture.

Our prospective Board members must be involved with and vested in the outcome of Healthcare Informatics. Continue reading “Board”


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